RETURNS AND EXCHANGES

Returns and exchanges

You can return an item within 14 days of delivery.

Write to joy@happysheep.it with your order number and the item you want to return, and we will send you the instructions. If you would like an exchange, tell us in the same email.

Items must be unworn, in their original condition, with all tags and the original packaging.

Return shipping is free in Italy. Outside Italy the cost of the return shipment is paid by the customer. Duties, taxes and shipping costs are non-refundable.

Refunds go to the original payment method after we receive and check the item. Refunds or exchanges for items returned without our authorisation cannot be issued.