FAQ

Frequently Asked Questions

Do you ship internationally?
Yes, Happy Sheep ships worldwide. Delivery times depend on destination and courier availability.

How does Happy Sheep handle shipping and delivery?
Delivery times are estimates and may vary depending on the courier or customs process. Happy Sheep is not responsible for delays caused by shipping providers or customs clearance.

How can I track my order?
Once your order is dispatched, you’ll receive a tracking number via email to follow your shipment.

What is Happy Sheep’s return and refund policy?
Customers can request a return within 7 days of receiving their product by emailing joy@happysheep.it. Refunds are issued once the returned item is received in its original condition. Shipping and customs fees are non-refundable.

Who can I contact for questions or privacy concerns?
For any questions about orders, returns, or data protection, you can contact Happy Sheep at joy@happysheep.it or by mail at Via A. Anfossi, 20, Milano, MI, 20135, Italy.